Accessibility statement

The West End Flats is committed to making our website and our stays usable by everyone, including guests who rely on assistive technology. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

What we do

• Our booking flow, check-in app, and informational pages are built to work with keyboards and screen readers — including typeable date fields behind every calendar control.
• We test with automated tools (axe) and manual keyboard passes, and we treat accessibility defects as bugs, not enhancements.
• Text and interface colors are chosen to meet WCAG contrast minimums, and animation respects your device's "reduce motion" setting.

Booking by phone or email

If any part of this website is difficult to use, you can always book or ask questions directly — call 1‑855‑919‑7368 or email support@thewestendflats.com, and we will help with the entire process, including accessible-stay questions about specific apartments.

Feedback

Accessibility is ongoing work. If you find something on this site that doesn't work with your assistive technology, please tell us at support@thewestendflats.com — we prioritize these reports and will respond within two business days.

Last reviewed: August 2026.